Tech Support

Websites break, slow down, get hacked, and generally fall into disrepair without regular maintenance. With a WordPressTechs Support Plan you can focus on your business and let us take care of the technical stuff. Our plans cover everything from performance to security – and everything in between. Not only do we keep your site running in tip-top shape, but we can also serve as a valuable resource in your success strategy, offering advice AND solutions to solve your business problems! Just call us your Solution Engineers!

Tech Support

SUPPORT I

$50/Month

  • WP Core Updates
  • Plugin Updates
  • Theme Updates
  • Daily Offsite Backups
  • Database Optimization
  • Security Enhancements
  • Uptime Monitoring
  • Weekday Hours 8AM-8PM Pacific
  • Weekend Hours Critical Support Only
  • Up to 2 Development Hours
  • Email Support
  • Skype Support
  • TXT/SMS Support
  • Phone Call Support
Tech Support

SUPPORT II

$75/Month

  • WP Core Updates
  • Plugin Updates
  • Theme Updates
  • Daily Offsite Backups
  • Database Optimization
  • Security Enhancements
  • Uptime Monitoring
  • Weekday Hours 8AM-8PM Pacific
  • Weekend Hours 11AM-5PM Pacific
  • Up to 3 Development Hours
  • Email Support
  • Skype Support
  • TXT/SMS Support
  • Phone Call Support
Tech Support

SUPPORT III

$100/Month

  • WP Core Updates
  • Plugin Updates
  • Theme Updates
  • Daily Offsite Backups
  • Database Optimization
  • Security Enhancements
  • Uptime Monitoring
  • Weekday Hours 8AM-8PM Pacific
  • Weekend Hours 10AM-8PM Pacific
  • Up to 4 Development Hours
  • Email Support
  • Skype Support
  • TXT/SMS Support
  • Phone Call Support

Search Engine Optimization:
We’ll perform an assessment and fix the most critical issues including any performance/security related problems, we’ll also monitor changes in your site’s SERP and provide reports on your keyword standings – for a more thorough workup you should check out our all-inclusive SEO plans and consider bundling services to save.

Security Protection:
We’ll assess your site’s current security and provide additional hardening including installation and configuration of a Firewall and Antivirus – we’ll also include Rate Limiting to protect against DoS attacks and login monitoring to stop Brute Force hacks in their tracks. If you’re hosted on our servers you will enjoy a full security suite tailored to protecting WordPress.

Development Hours:
All our Maintenance Plans come with convertible development hours, so if you need help setting up a new feature or want your logo freshened up that’s no problem and won’t incur any extra fees.