Website's break, slow down, get hacked, and generally fall into disrepair without regular maintenance. With a WPTechs Maintenance & Support plan you can focus on your business and let us take care of the technical work.
Support I
- WP Core Updates
- Plugin Updates
- Parent Theme Updates
- Daily Offsite Backups
- Database Optimization
- Security Enhancements
- Uptime Monitoring
- Weekday 10AM-8PM Pacific
- Weekend Hours Critical Only
- Support by Email, Skype, SMS/TXT
- Pro Plugin + Theme Licenses
Support II
- WP Core Updates
- Plugin Updates
- Parent Theme Updates
- Daily Offsite Backups
- Database Optimization
- Security Enhancements
- Uptime Monitoring
- Weekday 10AM-8PM Pacific
- Weekend Hours Limited
- Support by Email, Skype, SMS/TXT
- Pro Plugin + Theme Licenses
Support III
- WP Core Updates
- Plugin Updates
- Parent Theme Updates
- Daily Offsite Backups
- Database Optimization
- Security Enhancements
- Uptime Monitoring
- Weekday 8AM-8PM Pacific
- Weekend 12PM-6PM Pacific
- Support by Email, Skype, SMS/TXT
- Pro Plugin + Theme Licenses
Support IV
- WP Core Updates
- Plugin Updates
- Parent Theme Updates
- Daily Offsite Backups
- Database Optimization
- Security Enhancements
- Uptime Monitoring
- Weekday 8AM-10PM Pacific
- Weekend 10AM-8PM Pacific
- Support by Email, Skype, SMS/TXT
- Pro Plugin + Theme Licenses
The Fine Print
- Additional Sites: Maintenance & Support plans include coverage for one (1) site. Additional sites you own can be added at the discounted price of $40.00/mo each.
- Security Protection: We'll assess your site's current security and provide additional hardening including installation and configuration of a Firewall and Antivirus - we'll also include Rate Limiting to protect against DoS attacks and login monitoring to stop Brute Force hacks in their tracks. If you're hosted on our servers you will enjoy a full security suite tailored to protecting WordPress.
- Development Hours:Developer hours for large projects or support needs that aren't covered by our plans can be purchased at a discounted price of $60/hour, subject to availability and scheduling.
- "Tech Support" not "Virtual Assistant": All our support plans come with unlimited support within reason. This generally means only issues that take less than 15 minutes to fix are covered by the support plans. No creative or content creation services are included.
- Maintenance & Support plans not available for hosts at Techsurgeons or wordpress.com hosting.
Free Licenses Included
Themes: Most child themes from StudioPress (Genesis themes), GeneratePress Pro, most from ElegantThemes, Astra Pro, Kadence Pro (+ all plugin addons), and more!
Plugins: WP Rocket, Social Rocket Pro, Bloom, Gravity Forms + Addons, Beaver Builder, Soliloquy Pro, Instagram Feed Pro, Ultimate Post Grids, ShortPixel (3k credits/mo), Imagify (unlimited), WP Recipe Maker Licenses (discounted prices), ConvertPro, Thirsty Affiliates Pro, Schema Pro, Ultimate Addons for Beaver Builder/Elementor, SchedulePress Pro, Relevanssi Pro, Perfmatters and more!
